Online Appointment Cancellation Policy
We understand that unplanned issues can come up and you may need to cancel an appointment. If that happens, we respectfully ask for scheduled appointments to be cancelled at least 24 hours in advance.
Our doctors & hygienists want to be available for your needs and the needs of all our patients. When a patient does not show up for a scheduled appointment, another patient loses an opportunity to be seen. Although we have always had a cancellation policy, circumstances have caused us to enforce a policy of charging for no-show appointments, and those appointments not cancelled within 24 hours.
If your appointment cancellation is 24 hours before the appointed time you will receive a full amount of refund. If the cancellation happens less than 24 hours you will get only a 50% refund.
Thank you for being a valued patient and for your understanding and cooperation as we institute this policy. This policy will enable us to open otherwise unused appointments to better serve the needs of all patients.
Customers can cancel the order by directly mailing to firstname.lastname@example.org or calling to phone number +91 82819 33361.
The refund will be credited to your mentioned account within 7 days of cancellation.
Please note the following exceptions to our refund policy:
Below are some examples of common exceptions.
- If the online consultation was abruptly cancelled or stopped due to a network issue or any other technical error.
- we can arrange another appointment with the doctor within 7 days, Considering the issue and background check.